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windows vista cd/dvd drivers

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by mrtechman

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just updated to windows vista business from windows xp pro every thing fine except for the dvd/cd burner is not being detected by windows..i have tried every thing including contacting dell on the issue.. dell is sugesting that i purchase a new one... Any sugestions would be appreciated.

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by craig herberg

If you have already checked Dell's web site to see if they have a Vista driver, you can go into Vista's Device Manager, and see if it appears there. If it does, right-click it and click on Uninstall. Restart your computer, and hopefully, Vista will install the driver to make it work. Failing that, it's probably time to follow Dell's advice. If you don't want to open your computer, you can buy an external USB DVD/RW drive for about $100 at Best Buy.

I hope this helps.

Craig Herberg
http://info-safety.com

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