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Windows Vista locks up when clicking "start"

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by bradgalliford 2 views

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I have a client that is testing out Vista on a new HP laptop. When I was installing all the software for them the laptop worked fine. Autocad 2008, Office 2007, and AVG (as their version of Panda would not work with Vista, they are going to upgrade later)

The laptop has 4gigs of ram and is more than capable of running vista.

The issue, however, is that when they go to click on "start" the computer locks up. They are able to user the computer just fine and everything runs smooth, until you click start.

Google "Vista locks up when I click start" and you will get nothing that helps... So please. Help...

2 replies

by bradgalliford

I am going out to the customers site tomorrow and I have yet to find any instances of this else where. I had been told it is a known issue.. but not sure on a fix.

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