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Windows xp crashed

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by adrianedarnell

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my windows xp crashed and when i tried my recovery discs it didnt work and it says the file c_20127 on windows xp home edition cd rom is required what do i do?

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by Former member

Is it possible for you to access "safemode".
Solution: Reboot and hold down the "F8" key on your keyboard, this will boot you into "safemode", where you can then do a "restore".
Start > programs > accessories > system Tools.
Go back a day or two and just follow the on screen instructions. Hope this helps you. Post back if you have anymore problems.

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