I have a Sony Dru510A Internal DVD-RW, and today it started acting like the poster's. It does not show up in My Computer, and it does not autorun.
There are no drivers listed on the manufacturer's website. There's only a Firmware Update, which is what resulted in the DVD-RW disappearing in the first place.
The only disk I've found that came with it is a "Sony Software Disc" that requires a DVD-rom to play.
After my computer restarted from the firmware update, the new hardware wizard popped up for the drive, but was unable to find the drivers or do anything about it.
I have tried using System Restore but it has had trouble working for a while. I almost always get the "Sorry can't do that, nothing changed" error message.
In Device Manager, Sony DVD RW Dru510A shows up under "Other Devices" with a '!' by it. Roll Back and Update drivers don't work. Device status shows as "The drivers for this device are not installed. (Code 28) To reinstall the drivers for this device, click Reinstall Driver." Which takes me back to the hardware wizard, which isn't able to do anything.
I've read several forums, all of which advise using XP CD/DVD repair .exe's and things that do something to the registry (UpperFilters and LowerFilters or something, but I don't have those values in the particular key I've been told to go to).
I've tried looking for more original versions of the Sony firmware, but all I've gotten is: "NOTE: Windows operating systems have built in drivers to support your Sony CD-ROM, CD-RW, DVD-ROM drive as a CD-ROM reader. No additional drivers are normally required once Windows is installed and running. However, you will need additional software to make use of CD Writing and DVD Video playback if your drive supports these functions."
I've tried finding ways to reinstall the Windows stuff, and I can't find anything. Only the same things over and over about messing with the registry or checking to see if the hardware is actually connected.