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Windows XP hangs & re-boot

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by candace1x

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Hi,
My windows XP laptop hangs and re-boot frequently. Can I have a solution please?
Thanking you in advance for the support..

4 replies

by kevy80

don't understand what does hang mean and when and why does it reboot is there any specific thing that makes it reboot ?

by candace1x

I am finding it difficult to switch my laptop on. When I try to switch on my laptop, the windows XP Operating System screen appears. It takes the longest and the welcome screen can not go away so that my laptop boots.It just remain at the XP welcome screen and nothing else happens. the OS can not load....

by teezee35

Right click 'my computer' -> cick 'manage' -> click 'event viewer'; check the application and system events. If there are errors, you can google them and usually find the resolution. you can also disable system reboots by right clicking 'my computer' -> click 'properties' -> click 'advanced' tab -> click 'settings' under startup and recovery -> uncheck 'automatically restart'; however, it wouldn't be restarting unless there's a background problem happening, which should display in the event log. you can lookup the events by the time of the lockup or crash.

by kevy80

it may of been caused by a update i herd of it a windows update that caused this on xp before i would recommend trying using a windows xp installation cd launched from boot up and select repair if that does not fix it you may have 2 reinstall xp.
p.s. you could also try a rescue disk often come with computer magazines such as pc utilities.

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