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Windows XP Startup

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by netwerkss 1 view

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I have a Dell Vostro 200 slim tower with Windows XP Pro installed. It seems that every time a restart is performed, I see the Dell splash screen and then the Windows XP splash screen; after this it goes to a 'black' screen and nothing happens. It is able to go as far as me logging into the PC, rarely. I have done all of the Windows updates, and thought that fixed the issue, but still nothing. This is driving me nuts!! What is happening here???

Please H E L P ! !

11 replies

by ronl

I have 8 of these Dell Vostro 200 Mini Towers and so far each one is having this same problem.

I wiped out all the Dell software except the OS and then did all the Windows updates and thought it was okay. Let it sit for a day and went to deliver it and the problem happened again.

So far do not have an answer or fix for this issue. Will reply back if / when I do.

by netwerkss

I think I may have received the 1 of 1,000 that was a defective unit. I called my Dell Sales Rep and he was able to ship me a replacement. I like you, also did the Windows updates thinking that would fix the problem, but did not. Although I did not uninstall any Dell Software. It's possible there is something wrong with the video hardware/software. So its a done deal for me, I received the replacement computer yesterday and restarted the computer about 8 times with no problems.

by shari

I fixed one of them by reinstalling Windows, after trying Tech Support for about 8 hours. They had no idea what the problem is. While on the phone, we reinstalled all the drivers, did all the updates; just about everything they could think of. Finally reinstalled Windows and it worked. I tried another idea, deleting all files in the prefetch folder, and it worked once, but then back to the black screen. I'm going to try this with the third one I set up and see if it works again. I should have sent them back.

by dirk de cocq

THis happeneed afte changel the resolution in the dispaly
It is a Dell inspiron 510M laptop with Xp
I can only acces F2 and F12 which doesn't give any options to solve this problem
How can unstall the XP and reinstall the xp with using the scren?

by dirk de cocq

Have the same problem with my Dell Inspriron can only access F2 and F12
The option unstall the window and adjust the diplay but how? I changed the display to bigger icons then went black after re booting.

by netwerkss

FYI....this issue has been fixed. I had to call Dell so that I could replace the Vostro 200 pc. If anyone else is having the same issue, you may want to call dell and have them replace your computer. Remember it has to be under warranty for you to be able to replace. Thanks for everyone's feedback!

by kjell_andorsen

If you're able to get into Windows at all, ahve you tried installing the latest chipset and video drivers from Dell's site? I've had simmilar issues with some other systems that were resolved by doing this.

by wesley.chin

Are you able to get into Safe Mode? Tap F8 as soon as the PC starts booting and see if you can get into it.

by intruder_frm_hell

Buddies if you can open up the box theen plz check whether any of the legs of the heat sink is broken....... I got same kind of problem........

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