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Winword error

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7 replies

by longmanjay

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Anytime I open a word document or microsoft word, I get a winword error."This programe has performed an illegal operation.
Winword caused an invalid page fault in module krnl386.exe.........."

How can I fix this. I have ran repair, reinstall andrenamed the normal.dot file so word can creat a new one but all effort so far was unsuccessful.

Open to valid and constructive solution only.

7 replies

by leaslynn

Also try repairing Internet Explorer, since IE 5 can also lead to random Office errors.

by philthegreat

Please follow the options: if you cannot fix it with solution 1, then use solution 2.
1) control panel --> remove IE --> repair it.
wait for re-boot
2) start button --> run --> sfc
3) check the available of RAM when you are using Winword. Sometimes it is lack of RAM or even hard disk spaces.
4) re-install winword
5) re-install windows

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