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WINWORD.EXE will not stop running proces

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7 replies

by m.a.s. matrix 2 views

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I am using XP pro and office xp pro. i am using word to edit email msgs. winword.exe process will not close after i send the mail so when i compose the next mail it says that winword.exe is being used by another program or can not be found. this is a constant problem of me having to manually end the process for every mail that i send. this just started happening about 2 weeks ago and it's driving me nuts because i can't figure it out. Please help.

7 replies

by nettek

How about a little more info?

What is the EXACT error message you are getting. Also, is there anything in Event Viewer? Have you installed Office XP Service Packs 1 and 2?

by m.a.s. matrix

This is what the error says:

This form requires Word as you e-mail editor, but Word is either busy or cnnot be found. The form will be opened in the Outlook editor instead.

This happens every time I want to send an e-mail. The repairdidn't work. Tried that already.

by m.a.s. matrix

Also when I end the process winword.exe and re-open Outlook and set it back to use word to edit html it does the same thing. When I end the process it for some reason takes the check out of the box 'use word as html editor'

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