Wireless not working at hotel - TechRepublic
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August 17, 2011 at 07:57 AM
battlereaver

Wireless not working at hotel

by battlereaver . Updated 14 years, 8 months ago

Hey all,

I have an issue with one of my employees at a hotel with his Wireless not working properly. We have 3 people there total and 2 are not working and one is. Only differences are one is using firefox the others are using IE.

I talked him through checking to make sure DHCP was on, obtaining a DNS, made sure he was connected to the right wifi, had him clear internet browsing history to see if there was a security page not loading. Had him make sure IE lan settings was set to automatically detect and had it run a diagnose and they only solution it found was it said it wasnt set to auto connect to that network. I am kind of stumped on why his computer will not establish the connection it calls it a unidentified network each time he connects. He can connect to other wireless locations just fine. Any help would be greatly appreciated… Thanks!

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