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Word 2000

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by krainbow

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An enduser has to open, print and close hundreds of documents during the course of a day. The pc is a new top of the line dell. It is loaded with resources. Over the past two months, the opening, printing and closing the documents has been slowerand slower each day. When the document is open, it takes a long time for the cursor to appear in order to perform any other functions. The same will happen after any other command is issued.

I have tried the obvious areas. I made sure that the disk is clean and defragged. She has plenty of free space and her there is no indication that her virtual memory is low.

I am at my wits end trying to diagnose and resolve this problem. If anyone can help, it would be appreciated.

11 replies

by mmdkj.family

Run the Windows Resource Meter from Start, Programs, Accessories, System Tools. Leave it running while you work.

You may find resources are not freed up as you use programs. These use real memory and impacts the speed of your computer if real memory is not available and Windows has to use virtual memory. No matter how much virtual memory you have it is much slower than real memory.

Also, press crtl-alt-del to check and see if any winwords are left hanging around. End their task if they are.

by wdjacks

This answer depends on the operating system of the PC. I have had similar problems on a NT operating system where I increased the Memory, but did not adjust the size of the paging file. If it is a NT OS the paging file size can be found in controlpanel/system/resources. It should be at least 1.5 times the amount of memory on the system.

by raykuul

I think this problem could be as a result of your configuration settings in your antivirus program. Maybe it may have been altered to scan files on opening, exicuting and on closing, thus significantly slowing down any instructions sent to the CPU.May sound strange,but it just might be.

by smlandau

Make sure fast save is not turned on. This can slow down processing a document since the more changes made mean more overhead for the document. After 16 (I believe) iterations of this, the document will incorporate the changes so you will then seea difference in document processing too.

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