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Word 2000 Hyperlink Problem

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6 replies

by hhhammer

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We are having some problems with hyperlink errors. Here's the scenario.

Novell 5.1 network with all updates and patches applied

Stand-alone installations of Office 2000 Preminum update SR-1 and current patches.

G drive mapped at login to the volume: //DEQ_MET_PRI/SHR:UNITSHR
H drive mapped at login to: //DEQ_MET_PRI/SHR:PERM

Document containing hyperlinks located in G:\SAB\NetworkDocs

Document is an HTML document (Index.htm) using Word 2000.

Trying to link to another HTML file on Drive H (H:\Techtips\TechTipsIndex.htm)

Have typed in the above for the file link and saved. When going back to edit, it reports that the file location is:
..\..\..\PERM\Techtips\TechTipsIndex.htm

Link operates OK in Word 2000 but when bringing the document up in a browser it report "Page cannot be displayed" and the URL is: G:\PERM\Techtips\TechTipsIndex.htm

It should be:
H:\Techtips\TechTipsIndex.htm

Is there a workaround to keep MSWORD 2000 from trying to use the UNC (../../) crap? Can't find any relevant answers in Microsoft's Knowledge Base. Hope someone out there can give me a hand. Thanks!

6 replies

by mmdkj.family

Look in the Word help system for Hyperlink Base. It gives information that may correct your problem. To use this, open the document and go to File, Properties. Hyperlink Base is on the Summary tab at the bottom.

by hhhammer

The answer given by the first responder can be used for what I call an "ugly" work-around by setting the Hyperlink Base to C:\ but it doesn't address the problem of Word forcing the use of UNC (Universal Naming Conventions). If I don't get a betteranswer in the next week, I award the points to the first respondent.

by howardhenderson

That is a curious problem.

I wonder if you mapped the drive as a Windows map instead of a Novell map if it still would revert. I mainly suggest that as an exploration - I realize that probably isn't workable for production.

Is it possible to just specify the link without mapping - in other words the fully qualified drive/folder name?

Also, this would be a little extra work, but what if you go into the HTML file and just edit it directly with Frontpage Express? Does it work then?
Good luck,
Howard H.

by hhhammer

Window Map versus Novell Map makes no different. Also I want to get away from having to edit the HTML with an HTML editor.

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