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Word97 macro patch

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I'm trying to patch yet another MS security issue. When I apply macro vulnerability patch for Word97 on a couple of workstations (W95&NT4) I'm recieving the following message:

wrd6ex32.cnv: not properly installed in this computer.
Restoring initial state.

I have tried to reinstall sp1 then reapply the patch--no luck same error. I then reapplied sp2a tried the patch again..same message. Got desperate, so I completly removed Office97 reinstalled, applied sp1 and sp2a same error!

Any ideas?? The best I can find on MS knowledgebase is this file is part of sp2a.

Thanks
G.

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by rachel_s

1 - sp2a is hopefully a typo and you mean sp2b for Office 97.
2 - the file is used to convert Office97 word docs into the Word 6/95 format. You could try converting the document and see if there are any problems, but you may need a machine with Off95 on it to test.
3 - the date on my file is Sept 20, 1999 - I would check this. If it is fine, then you probably don't have a problem.
4 - could be a registry problem - run the reg cleaners by microsoft might help. I would probably do so beforerunning the patch.
Hope this helps!

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