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XP Pro prints at reboot

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6 replies

by chiliman 1 view

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At restart PC prints random characters 1 line per page until printer is powered off. This printer doesn't show as installed, I installed it and it installed as (copy 2)printed, then uninstalled. I've just started with support role here so I don't have alot of history. There is a different printer installed on PC and it prints w/o issue.

6 replies

by chiliman

System info shows printer port twice, one is the default 3f8? location and the other I don't recall, sorry. There is a Fax machine installed, the installed printer is also a fax machine. Is this the reason I see the port twice?

by fred07

Hi again,
There are two things come to mind right off.
1, is the not installed problem of pc not in control of printer.
2, is the printer memory trying to print itself out on startup of anything still in memory. This is from no drivers for printer installed.
Long shot is a virus that prints well for a minute and then starts scattering just dots and this does not sound like your problem.
I would uninstall all printers but the one in use and then reinstall the printer that isgiving you problems. Make sure you uninstall from "add remove programs" .
Keep me informed on your progress please.
Hope this does help.

by chiliman

Hi, sorry I'm so late in getting back to you. It turned out to be BugBear virus infection. I found a suspect program in the users startup and checked the pc out with TrendMicro Housecall. I had deleted the printer and restarted both machines, and got no printing, but I then installed the printer on w2k and at XP reboot printing resumed as before. It was then that I looked to find the rouge program. So your virus long shot was around the mark. Bugbear notes on Trend's site mention "network print queues".

by chiliman

HPLazerJet 3150 is installed as printer & Fax. HP LazerJet 5P doesn't show in the installed printers panel. When machine comes up it prints 1 line of random characters to HP LazerJet 5P until someone intervenes. Thanks.

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