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xp won't boot

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by bornabratt1955

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I installed norton antivirus, go back now my system won't boot, I've tried system restore. last known good configuration,safe mode, uninstalling norton, booting from cd, still nothing boots it. Can anyone tell me what the problem might be and how to fix it. Thanks in advance.

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by hal 9000

The first would be to treat the system as if you have a Corrupt Registry and follow the directions here

http://tinyurl.com/4y24g

If that doesn't work your best bet is to reinstall XP from the Installation CD but chose not to Format the HDD just remove the contents of the Windows Folder and you'll at least have your data intact unless you have used EFS in which case you'll need to save your Encryption Keys first by following the directions here

http://tinyurl.com/orpmf

Actually if you have used EFS save your encryption keys before you do anything else.

Col

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