Clearwell Systems’ Email Intelligence tool, shown here, helps companies respond quickly to courts and regulators seeking e-mail records. The “dashboard” interface provides key e-mail metrics in a visual way, with charts that detail key message\r\ntopics.
Another feature of the system lets users further sort\r\nEmail data by department and message status. Since e-mail has emerged as a major source of evidence in recent years, tools designed to sniff out critical messages are becoming more sophisticated.
Bill Detwiler is the Editor for Technical Content and Ecosystem at Celonis. He is the former Editor in Chief of TechRepublic and previous host of TechRepublic's Dynamic Developer podcast and Cracking Open, CNET and TechRepublic's popular online show. Previously, Bill was an IT manager in the social research and energy industries. He has bachelor's and master's degrees from the University of Louisville, where he has also lectured on computer crime and crime prevention.
