Linux

Ask something
Discussion Locked

POP mail error

0 helpful
5 replies

by dom_rp

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

One of my users could not pop mail from server using outlook express it gave the following message.
"There was a problem logging onto your mail server. Your Password was
> rejected. Account: 'Users', Server: 'mail.xxxxx.com', Protocol: POP3,
> Server Response: '-ERR [SYS/PERM] Unable to process From lines
> (envelopes) in /var/spool/mail/xxxxx03; change recognition mode or
> check for corrupted mail drop.', Port: 110, Secure(SSL): No, Server
> Error: 0x800CCC90, Error Number: 0x800CCC92"
could any one help with this

5 replies

by abselect

I had this problem with a users account, and was given these instructions
from Gerald Waugh to overcome the problem. No guarantees but it worked for
me.
Regards,

> /var/spool/mail/username (home/spool/mail/username) file is corrupted.?
>
>[ ** try this at your own risk, it is what I would do on my server **]
> cd /home/spool/mail/
This should be /etc/rc.d/init.d/sendmail stop
#stop inetd /etc/rc.d/init.d/inet stop
> cp username anything.
> rm username [a new one will be made if he gets mail]
This should be /etc/rc.d/init.d/sendmail start
#restart inetd /etc/rc.d/init.d/inet start
> take a look in anything for a mangled header (From).
> Maybe you can guess what it should be by looking at the others, fix it.
This should be /etc/rc.d/init.d/sendmail stop
#top inetd /etc/rc.d/init.d/inet stop
> if there is no username
> cp anything username [check permissions]
> else
> cat anything (the backup file) >> username
This should be /etc/rc.d/init.d/sendmail stop
#restart inetd. /etc/rc.d/init.d/inet start
> rm anything
>

by tg2

have you tried just deleting and recreating that user?

when you delete the user, delete their home directory and mail file as well if its not done for you.

This discussion is closed to new replies.