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2 problems on same win 98 machine - help

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8 replies

by dixiedickson

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1. when clicking on defrag win 98 machine stops responding.
next step would be ctrl+alt+del however,
2. when ctrl+alt+del is selected computer switches off !!!!(instant stop everything just goes dead).
is this a win 98 software prob- what would remedy this situation (a 98 reload?)
or is it hardware (board)

8 replies

by dmiles

Defrag causing the machine to reboot could be cased by a hardware problem,most likely by the video card
If possible take out the video card and insert another card in its place and see if this will help
Run MSCONFIG nad trouble shoot by deselecting programs one at a time that you have loading at startup
Disable Power Management and check the configuration on your anti-virus to see if this will clear up problem
Check the Device Manager too see if their are any conflicts

by fenaikh

Hi
pls read this from MS.

Good luck

Mohamed

DiskDefragmenter Hangs After Choosing Disk to Defragment (Q218160)

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q218160

***Very Important NOTE *********
After you copy the URL a space or a %20 maybe gets inserted in the URL when you paste it into your browser. Delete any spaces or such characters from the URL for the page to be loaded.

by gary_w

make sure you are in safe mode when running defrag. Reboot-just before the windows 98 screen displays, hit F8-you'll have to try a few times to get the timing down. Select safe mode (doesn't load any drivers in the background). Run scandisk and defrag. reboot when complete.

Good luck,
Gary

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