Access 2000

I have been working in Access for awhile now and am having trouble with my mailing labels. I have created them and put them on a switchboard to be opened easily by my co-workers, but every so often when they are opened, they have changed from 3 across to only one column. I have tried to figure out what is wrong, but am having no success. I have to go back and recreate them to make them right.

Also, we are having trouble with reports being opened and not having the page set up the same as when we last closed them. We know that we are saving any changes. This results in us having to go to page setup and fix the report.

Any help on these two problems would be greatly appreciated.

Thanks