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Active X applet from unknown source

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5 replies

by johnk320

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I have a client whose laptop displays a message about an Active X program from an unknown source. It appears at the start of each boot process and when entering a folder via Windows Explorer. I've told him to answer NO to the prompt that asks if he wants to activate it. I've run Norton AV and discovered no viruses. How can I find the source of this error message without activating the Active X control?

Thanks

JohnK

5 replies

by kesamoviche

OPen your Windows folder, then go to Downloaded Program Files. All of the Active X components should be there. Find the one that is giving you trouble. Roght click on it and choose properties. There may be information about where the offending control came from. Close the properties, right click and choose delete to get rid of it. You can also search the registry for references to it, and eliminate them.

by kesamoviche

OPen your Windows folder, then go to Downloaded Program Files. All of the Active X components should be there. Find the one that is giving you trouble. Roght click on it and choose properties. There may be information about where the offending control came from. Close the properties, right click and choose delete to get rid of it. You can also search the registry for references to it, and eliminate them.

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