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Adding a DWORD KEY

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by jessican Oct 25, 2010 last reply Oct 25, 2010

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A user is having a problem using outlook 2007 where it keeps asking her to put in her username and password to connect to the server

I have found the work around to change the Lmcompatibilitylevel to 2 in
HKEY\System\Current ControlSet\Control\Lsa

However i get as far as \Control then there is no Lsa folder to expand - does this need to be created as well?

User: outlook 2007/XP

Thanks
Jess

3 replies

Clarifications

There is no HKEY root.
You probably went down the HKEY_CURRENT_USER tree.
I'd suggest you have a look in HKEY_LOCAL_MACHINE instead.

It worked, thanks for your help

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