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ANNOYING PRINTER ISSUE & GATEWAY LAPTOPS

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by wiffle

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We have started integrating a few Gateway laptops into our company and have come across an annoying problem which nobody (Gateway, HP) seems to be able to give me any direction on. I have some Gateway Solo 2500s and Solo 2550s with HP 880C or 950C Desk Jets. Upon startup of the laptop, the printers try to print out a page. When they do print an "e" with a "^" above it is all that prints. This doesn't occur when the printer is connected via USB. Any ideas?

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by ltompkin

Do you have McAfee virus running on Laps?
Try removing printer and all drivers...
Re-boot in safe mode and check device mgr. for errant entry of COM and LPT and restart 2 times to clean reg. Re-install printer w/ latest HP drivers.
Best luck.
ST

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