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Arcserve IT Bakcup agent for Open files

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Hello,
i installed Arcserve Backup Agent for open files and it prompt me with this message.

"This version of windows does not allow the dynamic changing of a user id within a windows session.

To configure backup agent for open files on theselected server you need to logout of windows then log back in as a user with sufficient rights."

I'm using Windows NT 4.0, arcserve 6.61,exchange 5.5.

I also created a user with administrator,domain adminm backup operator rights but ain't work.

Thanks in advance.

5 replies

by gel

i already done that..
a. log on locally
b. log on as service
c. act part of os.

but still not work

by vilefileman

The acct that you log in with must have the same rights as the exchange service acct.In exchange, admin program, highlight organization and click properties and go to permissions tab, the user must be listed there with the service acct role.

V

by gel

i already done that. Add permission to
a. organization
b. site
c. connection
but still not work

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