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ArcServeIt Backup Error

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by jdotterer

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I have a Novell Netware 5 Server using CA ArcServeIt 6.6 & an HP SureStore 5000 drive. I recieve the following error 3-4 times per week, failed to open directory error=0, Netware error=a8. I have 2 volumes, they are sys: and data:. It only happens to the data; volume.

5 replies

by jimbb

I presume NetWare 5.0, not 5.1, not with the latest service pack? Get that one and install it. It has nothing to do with the volume or the tapedrive, it's your ARCserve client that loses the connection to your server for some reason. There used to be an interim service-pack that solved that, and that patch is now included in NetWare's latest SP.

Jim

by kevin

I would start by patching up your server to the latest version of the support packs. SP6a for NetWare 5 and SP2a for NetWare 5.1. In addition to installing the support packs for the server I would update ARCserveIT to the latest support pack as well (SP4). After the support packs are installed I would reboot the server and run vrepair on all the volumes. This should resolve the issue.

For more information see TID 10053418 and 10023835 from Novell.

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