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ArcServeIT - Will not do full backup

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7 replies

by pdavis

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I'm running ArcServIT 6 on one of my Novell 4.11 servers. Just recently, it has decided not to backup all my directories. It always backups up the same directories, in spite of selections made in the job creation.

I have deleted the job and recreated it. I have also stopped and restarted ArcServIT. Today I have bounced the server hoping that will make a difference tonight.

Please let me know if you have experienced simular problems and have a potential solution.

7 replies

by frnkblk9

We haven't had the same problem, but I have used the TESTNLM.NLM (or something to that effect) to run tests. It can simulate a backup and show where things go wrong. I would give it a try.

Frank

by rwscc

Although you can save and reload arcserve job scripts as files, the jobs always execute as jobs from the arcserve database. This "wonderful" btrieve database is easily corrupted, which can lead to problems like you describe, as well as authentication problems and others that would seem unrelated to the database. Check out the arcserve website for instructions on testing, repairing, and re-initializing the database.

by jfv62

You might need to re-create the valid JOb Queue and User ID NDS objects. Arcserve it a Utility NLM in the sys:arcserve.6\utility path. Also check that you have installed the latest builds from Cheyenne. I had some NW5 servers that the backup would fail intermittenly until I updated the builds for ArcserveIT. Good luck.
Tazz62

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