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Automatic reboot after uninstall hotfix

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8 replies

by hakan

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Hi

I've a server with windows 2000 sp3. I uninstalled a hotfix q322913 and now my server reboots every time I start it. It reboots before it reches the logon page. The server is configured to restart on error, and because of that I can't see what says on the bluescreen. Are there anyway to prevent this restarting behaviour?
I've tried recovery console but no luck, I can't read the sysevent.log because I haven't configured security policy for the console.
Anyidea how to solve this matter?

Kind regards

8 replies

by jschein

boot into safe mode... disable reboot on error.

View your event log to see what is causing the hang / reboot.

Install SP4.

by jschein

And I'm guessing that you haven't done any backups of this server?

You said it is a server but running windows XP?

Only thing I could think of off hand is boot from the XP CD and try to do a recovery.

Did you install any programs such as PCAnywhere or cd burner program prior to the reboot?

by jschein

Sorry, read another help ? at the same time... Use the 2k cd.. boot from it and try to do a recovery from that.

Best solution would be a tape backup device used to recover system files from last known good backup. Without that, you will have to boot from the master 2k server cd and try to do a recovery from that.

by hakan

The server will not boot properly in any of these modes. Can't logon in any mode.

by w2ktechman

best bet would be to use the Win2k cd and Upgrade the OS back to the original win2k, or try a repair.
This does not always work, so you could also try copying all of the c:\;c:\Windows\(or Winnt);and c:\%systemroot%\system32\ files onto the system from another system. Do not copy all of the folders from system32 though, a few will work but not the config folder (unless it is an identical system). You should be able to boot to safe mode from here, if not a reinstall is the best option.
If need be you can slave the hard drive to another system to backup data, and/or try to repair the OS.

Warning, make sure that you have a viable backup before attempting any of these.

by hakan

I installed w2k3 in another directory and managed to copy damaged files therefrom. No my system is back and running again. Thanks everybody for the help!

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