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by sgcpenny8

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On Wins 2000 server, Arcserve 2000 backup, HP autoloader. recently encountered some error and found no device shown in Arcserve console. Tried going to wizard > device config > next > tape + optical lib > Auto config, gives the following error: cannot auto assign devices! there is no changer attached to the server. appreciate some guidance on how to resolve this backup problem. Many thanks.

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by hal 9000

If the Auto Loader is still working which is very much probably what the problem will be there must be a bad lead to the computer that is no longer making a connection so the device is no longer present.

I would be checking the function of the Auto Loader as that most likely has developed a fault but failing that check the connection to the computer and make sure that whatever it connects to is still present as the actual port may of somehow been deleted.

Col

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