After Hours

Ask something
Question Locked

Backup and Recovery

0 helpful
2 replies

by cw.vanvuuren

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hi guys/girls. . .

I really need help. . .on Friday my HP Laptop took a nose dive of some sort and I had to recover all my data from a previous backup. Seeing that I'm working in Mozambique at the moment with no installation disk I used the HP Emenrgency Recovery to restore the Factroy installation with some core data and settings. . .however, when I attempt to restore my full system backup which includes (system state files, Application data, local settings and some assorted files and programs) I get a message that the restore could not be completed due to "Machine Keys" that already exists. . .

Why is this??? I have deleted the files manually form its location but each time I restore I get the message. . .

Could you please give me some guidelines to follow for the restore???

Thanks

2 replies

by Former member

And then the Hp Emergency Recovery disk. With just the Recovery disk on it might not work as it should. By any chance did you put in a new hdd drive?. If i knew your make and model i would be able to get the link for your computer install disks. If you have the install disks and this is happening then you will need a disk wipe to clear everything off your drive:
http://www.killdisk.com/
Run this and then load on your install disks.

Please post back if you have any more problems or questions.

This discussion is closed to new replies.