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Blue Screen Bother (Citrix shadow)

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by steve penn 1 view

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I'm having a problem.

Sometimes, not that often, but often enough, when I'm shadowing a user in Citrix it blue screens the server.

The stop code is :0x0000000a
(Oxb3835f93, 0x0000001c, 0x00000000, 0x80118dca)
IRQ_NOT_LESS_OR_EQUAL.

I think it may be device driver related. Nothing new has been installed recently and it's starting to bug me.

Has anyone else encountered this whilst shadowing and what can be done about it?

Cheers,

Steve.

5 replies

by Former member

Steve.

We've not had that problem (not yet). We're
running Metaframe 1.8 for NT SP6a, Citrix
SP1. I noticed on the Citrix site, several
hotfixes dealing with in part, blue screens
while shadowing. It seemed to occur when
accessing an active com port more than once,
or attempting to open a folder on the client
drive. I found this in the knowledge base part of their support section.

good luck

Greg

by Former member

SP6 for terminal server, not 6a. ooops...

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