12 replies
by rahulsk81 Accepted solution
by older mycroft Accepted solution
Because it is a bit odd that you would try to switch user if there is only the one user account. That is the sort of thing you would try to do if it were someone else's machine.
What are you trying to do by accessing Regedit?
by rahulsk81 Accepted solution
by rob miners Accepted solution
if this doesn't work try the next step.
Click Start Run and type cmd and then press Enter.
Execute the following commands in the command line in order to activate the registry editor and Task Manager: answer ?y? and press Enter.
reg delete HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr
reg delete HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableRegistryTools
Follow the steps below with the System started and restarted in Safe Mode with Networking. Running in Safe Mode loads a minimal set of drivers for the Operating System. You can use these options to start Windows so that you can modify the registry or load or remove drivers.
With the new strains of Virus that have been created you may find it necessary to rename the executable files so that they will work. Rename mbam-setup.exe and then navigate to the install folder and rename mbam.exe. Do not change the files extension from .exe. Do the same with Spybot.
Removing malware from System Restore points
To remove the malware, you must first disable System Restore, then scan the system with up-to-date antivirus software - allowing it to clean, delete, or quarantine any viruses found. After the system has been disinfected, you may then re-enable System Restore. The steps for disabling System Restore vary, depending on whether the default Start Menu or the Classic Start Menu is being used.
Default Start Menu XP
If using the default Start Menu, click Start | Control Panel | Performance and Maintenance | System. Select the System Restore tab and check "Turn off System Restore".
Classic Start Menu XP
If using the Classic Start Menu, click Start | Settings | Control Panel and double-click the System icon. Select the System Restore tab and check "Turn off System Restore".
Vista
Start, right mouse click Computer and select Properties. Select Advanced System Properties, click contine and then System Protection. Untick the box nect to Local Disk C: and click on Turn System Restore off.
After scanning the system and removing the offending malware, re-enable System Restore by repeating the steps, this time removing the check from "Turn off System Restore".
Download Malwarebytes Anti-Malware, install it and update it.
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Quick Scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
mbam-rules
I would keep scanning with it until it is clean by closing out and rebooting and running it again.
Download Spybot - Search & Destroy and install it. Update it and run it.
Also run this Rootkit Revealer GMer
http://www.gmer.net/index.php
FAQ
http://www.gmer.net/faq.php
BleepingComputer
http://www.bleepingcomputer.com/malware-removal/page
Just to be on the safe side when you finish do an online scan with Bitdefender or Google for an online scanner.
http://www.bitdefender.com/scan8/ie.html
Keep us informed as to your progress if you require further assistance. ;) :D
If you think that any of the posts that have been made by all TechRepublic Members, have solved or contributed to solving the problem, please Mark them as Helpful so that others may benefit from the outcome. ;) :D :-bd
by rahulsk81 Accepted solution
by rob miners Accepted solution
by rob mekel Accepted solution
when they do that.
But may be his english isn't that good, so he didn't understand the question of Jacky, yeah right, that must be it ... or ... doesn't understand the meaning of the word "peer" ... or ...
The blackball list [i](I like the sound of that :) )[/i] that's the right list he should be on from now on.
by rob miners Accepted solution
by rahulsk81 Accepted solution
by rob miners Accepted solution
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