[quote]The problem was that it askinng for power on password at start up. The customer did not put any password.[/quote]
If someone else did not enter a password, this is a problem that should be referred to the vendor.
[quote]I clear it by removing CMOS battery and this solved the problem[/quote]
I don't believe this is even possible.
[quote]I think by pressing for F8 add the pasword I don't know why.[/quote]
F8 is a Windows function, so no.
[quote]Hard drive is not reconizing,[/quote]
In BIOS? Because your following text indicates that the HDD must be in use.
[quote]when i power it on it goes to a black screen with HP logo and windows vista product key on the top and F9 boot menu F10 Bios setup and F12 network boot,[/quote]
Either this has been configured to display at boot, or iit is being shown because there is a problem with booting normally.
[quote]but none of the option work[/quote]
There may be more significant hardware problems, or the BIOS does not have the correct date set, or something. Try pressing the key used to enter BIOS repeatedly as soon as the system is powered on.
You may want to check the connections for the HDD, etc., but there may be a hardware failure with the drive controller or something. If the machine is still under warranty, contact HP or the vendor immediately. You probably want to do this even if it is not under warranty.
Of course, the disk will not be available for boot until the password problem is resolved, so it is hard to know if there is any other issue. Did we maybe put a blank password in, or the customer is just not admitting to forgetting the password? Or maybe the computer does not really belong to the customer? (Which is why this is the extent to which we answer any sort of password questions here.)