2 replies
by daz'n'ash Accepted solution
by oh smeg Accepted solution
The Infections have so badly crippled the User Accounts that they are no longer opening and a Repair Install will only overwrite certain aspects of Windows I would say that you need to perform a new install without formatting so that you can access your Data to back it up then wipe the HDD and reinstall the OS and associated Software.
if you have another computer available you can fit the HDD from this unit to a USB Enclosure to Backup your Data to save the time required to reinstall the OS without a format.
Though this may work but there are no garantee's
http://support.microsoft.com/kb/307545/en-us
Col
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