Software

Ask something
Discussion Locked

Can't open email messages

0 helpful
1 reply

by a former member

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
Since using my laptop on a different wireless network, I can no longer open emails using my home wireless. I'm thinking it is a security or Internet setting that was changed. Comparing settings to my PC, I can't find it. This is for Windows 7, Internet Explorer, email via my cable provider. Any suggestions?

1 reply

by mafergus

I would check in IE to see if you had set (or reset) proxy information. I would also look to see if any DNS settings had been changed.

The last thing I would do is verify that you are actually connected to your home wireless network. I have seen where laptops will attach to other networks even if it is set to use yours as a primary connection. The quickest wat to verify this is to shut down your wireless and connect via ethernet cable to your cable router. If everything works then work your way backwards.

This discussion is closed to new replies.