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Can't restore to a different server from

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9 replies

by mayon 1 view

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Hi,
I have a backup copy of Information and
Directory Store of our production Exchange box and I'm trying to restore it to a test Exchange box. I have used the same Organization name Site, and Configuration name on the TEST Exchange(as suggested by ArcServeIT tech support). The restore is fine
without errors (all Exc. services stopped except System Attendant). When I try to restart the services after restore, I can't restart it with errors. Maybe I'm missing something. Can someone help me? Do you (experts in Exchange)had this experience before?

Please help me!

Thank you so much in advance

and tried to restore to it.

9 replies

by doughayden

A friend of mine ran across this. When you do the restore (to a server with the exact same OS & version/patch level of Exchange), there's a registry key that has to be deleted. Exchange will regen it, and then you can start the services.

p.s. have you tried purposely resetting the account the Exchange services use to log on, so you have a known good userid/pw?

Good Luck!

by tony.colgrove

Are you using the same Exchange Service account?
The first thing you need to start after the Exchange SA is the Directory Service? Will that start at all? Until that starts the remaining services are unusable.

by dave.williams

Is your backup of the IS and DS an offline backup or online? If offline (services are stopped during backup) you may have to run the "isinteg -patch" utility. You should be able to find documentation on this utility on Microsoft's website. Also take a look at this article on Exchange disaster recovery. http://www.microsoft.com/Exchange/techinfo/backuprestore.htm There are many tips on how to go about backup and restore of your Exchange servers.

by mayon

To: doughayden
I don't know what registry key needs to be
deleted. Pls. send more info if you have a
chance...
Thanks!

by mayon

To: Tony

I can restore from tape (from our production
server to the Lab) but I can only start the
Directory and System Attendant. The computer
name is the same, Organization, Site and Configuration also. But, I don't know what you mean resetting the username as a service
account. Do you mean deleting it and recreating using the same name? Pls. respond... I know that username works!

Thanks!

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