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Case Study

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by kennedy varun 1 view

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I am working in Release and Deployment Management in an MNC. I want to know that if my friends do the ITIL foundation certification, in the class, will we be provided a case study on how to implement ITIL concepts in our respective organizations?

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by beyondbrian

Some ITIL training courses provide a case study as a learning tool, but it's probably no realistic to expect to learn how to implement ITIL at the ITIL Foundations training level. ITIL Foundations training is really about gaining a foundational understanding of ITIL - ITIL terms, core ITIL concepts, and ITIL process models.

That said, when you choose your ITIL training provider, look for a firm that actually implements ITIL on a daily basis. If you work with a company that also does a significant amount of ITIL consulting, you'll be more likely to get actual implementation tips as part of your course.

Regards,

Brian
BEYOND20
Full service ITIL consulting and ITIL training firm
www.beyond20.com

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