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Choosing Help Desk Software

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by pfletcher Apr 7, 2008 last reply Jan 22, 2009

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Was just wondering what you all use for help desk software?

Looking for something that uses a trouble ticket type of system.

Thanks

Phil Fletcher

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by Former member Apr 7, 2008

Please post back if you have more problems or questions.

$200 / tech for small sites or site license for larger.

MS SQL, AD Integration and others, fast pages, assets, integrates with email for tickets.

Reports you write yourself. Some easy with checkboxes, others with SQL queries you enter for more complex.
Posted: 01/22/2009 @ 03:31

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