Cisco 1900 Switch-no Cmd Line Interface

I have a 1900 switch with Standard Edition ver 9.0.
When I console in, I can only get to the User Menu. The [K] option is not there. I was there before.

I performed "password recovery" as per cisco instruction (more than once). The password gets cleared, but when I restart the switch I only get these choices:
[M} menu, IP config, [P] console password.

If I change the password, it brings me into the User Menus on the next restart.

How do I get back to the CLI?

Thanks