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Citrix Client accessing Server early mor

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5 replies

by foz

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We have a single user at one of our depots trying to get a connection to our servers early moring but when he trys to connect he gets a message for the first hour saying 'unable to contact DHCP server' but at around the time when everybody starts work he gets in, hes trying to connect into our Windows NT terminal server running citrix metaframe 1.8 whilst the servers are in the process of backups, but this shouldnt matter should it? could this be something to do with the server not allowing himconnection because its not accepting connections due to the backups? i dont know.

5 replies

by dc1

The backups shouldn't have an effect. Are there any time restrictions setup as far as when a user can login?

by jaystar

'unable to contact DHCP server' messages happen when the client is unable to get a DHCP address from the DHCP server. This functionality is not turned off in servers based on backups or on time limits. The only thing that may be related would be if you are turning off the DHCP server in order to back up the DHCP database, and it starts again at the finish.
I would recommend the follow:
1) Make sure the local DHCP server is not being stopped and started every night, or being turned off when folks go home.
2) Make sure the networking equipment is not bieng turned off and on when people go home (ie hubs, switches, etc)

Hope this helps.

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