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Computer hangs right after windows xp logo. Help!

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6 replies

by nate711

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I had restarted because I had installed a bunch of updates. After the computer boot up,smart doctor popped up and started loading. The screen had reverted to a low res and color depth, so I went to properties and changed it and hit apply. Right after I hit apply the computer crashed and went the black screen of death. Now whenever I turn it on it goes to the black screen of death right after the xp logo. It boots fine in safe mode.

6 replies

by seanferd

and try a lower resolution and/or color depth. It seems that some update may have broken your video driver. Download a fresh driver from the system vendor's site or the graphics card vendor's site. (System vendor first if the graphics card or chipset came with the system.) Install driver.

Also, what is smart doctor?

by nate711

I downloaded the driver for my 5770 again, but when I open catalyst and try to reinstall the drivers it says "failed to load detection drivers". When I try to uninstall the drivers the same thing happens but when I press OK it says "Unkown error occured. Please exit catalyst"

by nate711

the reason it was black screen of deathing me was bc i had disk in the dvd drive

by tobif

If you want to avoid this way of accidentally getting bad things run on your computer, you may consider changing the boot order in your BIOS. (Later, if you need to boot from disk or USB, you'll obviously have to change the priorities again, but perhaps it's worth it?

by prrethish

boot into safe mode and change the resolution or screen refresh rate

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