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Control Panel opens at XP Login

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We've just purchased a Dell E6400. There appears to be an interesting quirk with the device (aside from the giant amount of Dell-branded bloatware that's been removed).
Regardless of which user, and regardless of a local or domain login, the control panel opens at startup.
Any ideas why and how to prevent this?
Cheers in advance!

18 replies

by thumbsup2

Besides looking in the startup group, what is in the registry for HKLM and HKU 'run'? What kind of group policy are you applying? What kind of local policy are you applying?

Without giving us specifics, it's kind of hard to guess what is causing it and how to prevent it. But, those would be the first places I would look.

In addition, how did you remove the bloatware? If not done correctly, there may be something there that is causing the behavior.

by alxcsby

The startup group is clean, and the Dell bloatware was removed via add/remove programs. It doesn't appear to be related to the issue. It looks (after a cursory glance online) as though this is common to new Dell Latitude laptops. The registry under everything except HKLM run was fine. HKLM run is as follows:
Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Class Name:
Last Write Time: 5/28/2009 - 1:32 PM
Value 0
Name: Apoint
Type: REG_SZ
Data: C:\Program Files\DellTPad\Apoint.exe

Value 1
Name: SysTrayApp
Type: REG_EXPAND_SZ
Data: %ProgramFiles%\IDT\WDM\sttray.exe

Value 2
Name: AESTFltr
Type: REG_EXPAND_SZ
Data: %SystemRoot%\system32\AESTFltr.exe /NoDlg

Value 3
Name: NvCplDaemon
Type: REG_SZ
Data: RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

Value 4
Name: nwiz
Type: REG_SZ
Data: nwiz.exe /installquiet

Value 5
Name: NVHotkey
Type: REG_SZ
Data: rundll32.exe nvHotkey.dll,Start

Value 6
Name: NvMediaCenter
Type: REG_SZ
Data: RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

Value 7
Name: IAAnotif
Type: REG_SZ
Data: C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

Value 8
Name: ChangeTPMAuth
Type: REG_EXPAND_SZ
Data: C:\Program Files\Wave Systems Corp\Common\ChangeTPMAuth.exe /T:NTRU12

Value 9
Name: Broadcom Wireless Manager UI
Type: REG_SZ
Data: C:\WINDOWS\system32\WLTRAY.exe

Value 10
Name: Adobe Acrobat Speed Launcher
Type: REG_SZ
Data: "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"

Value 11
Name: Acrobat Assistant 8.0
Type: REG_SZ
Data: "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"

Value 12
Name: PDVDDXSrv
Type: REG_SZ
Data: "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"

Value 13
Name: SunJavaUpdateSched
Type: REG_SZ
Data: "C:\Program Files\Java\jre6\bin\jusched.exe"

Value 14
Name: ShStatEXE
Type: REG_SZ
Data: "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE

Value 15
Name: McAfeeUpdaterUI
Type: REG_SZ
Data: "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents
Class Name:
Last Write Time: 5/14/2009 - 10:19 AM
Value 0
Name:
Type: REG_SZ
Data:

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL
Class Name:
Last Write Time: 5/14/2009 - 10:19 AM
Value 0
Name: Installed
Type: REG_SZ
Data: 1

Value 1
Name:
Type: REG_SZ
Data:

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI
Class Name:
Last Write Time: 5/14/2009 - 10:19 AM
Value 0
Name: Installed
Type: REG_SZ
Data: 1

Value 1
Name:
Type: REG_SZ
Data:

Value 2
Name: NoChange
Type: REG_SZ
Data: 1

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS
Class Name:
Last Write Time: 5/14/2009 - 10:19 AM
Value 0
Name: Installed
Type: REG_SZ
Data: 1

Value 1
Name:
Type: REG_SZ
Data:

by thumbsup2

Value 3
Name: NvCplDaemon
Type: REG_SZ
Data: RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

That's got something to do with the control panel.

by rob miners

uninstall the Dell connection manager. Apparently that is the problem.

by dennis.mcmahon

I have Dell Latitude E6500/XP Pro SP3. Within one day, Control Panel opens at login and it doesn't matter which profile is used to login. I removed the 'Dell Connection Manger' (a big 345MB app!) and it made no difference.

Saw nothing that stood out as I reviewed the Registry. But regarding another post that suggested looking at 'NvCpl.dll',I believe that this only fires up the nVidia control panel task bar app.

Will keep looking...

-Dennis

by alxcsby

NVCpl is in fact Nvidia's control panel, good eye. The Dell Connection Manager may well be tied to this problem, I haven't uninstalled it, but the only machine's I've read about with this issue are infected with Dellware.
I'll keep messing with it as well, but the registry looked alright to me.
Thanks for any and all help!

by rob miners

and see what is in the startup.

http://live.sysinternals.com/autoruns.exe

Edit:

Just to add to that you could also try msconfig.

Click Start, Run type msconfig and press Enter.

Now if you have the Configuration Utility open.
Configure selective startup options
In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
Click to clear the Process SYSTEM.INI File check box.
Click to clear the Process WIN.INI File check box.
Click to clear the Load Startup Items check box. Verify that Load System Services and Use Original BOOT.INI are checked.
Click the Services tab.
Click to select the Hide All Microsoft Services check box.
Click Disable All, and then click OK.
When you are prompted, save the settings and restart the PC.

If it is working in Normal mode re-enable one item at a time until you find out what is causing the problems.
When you have it sorted out re-run the Configuration Utility and in the System Configuration Utility dialog box, click the General tab, and then click Normal Startup.

by mneote

It seems to be caused by the Control Point Connection Manager installed by Dell.

1. Uninstall Control Point Connection Manager and reboot.

2. Go to Dell support Drivers and Downloads. Download and install the appropriate wirless networking driver for your system.

3. Reboot. The Dell wireless management tool should open on boot. Select the utility and uncheck "Let this tool manage your wireless networks".

by tx_pony

I have the same problem with a recently purchased Dell E6400. Have also unloaded all of the Dell Connection Point software and still have the same problem. Have you found any solution to this?

by hrisan

If you disable it on startup from the msconfig it will not open it, but Windows Zero Config service is not starting.

by hrisan

Once you remove the WLTray.exe from the start up you have to remove from the registry the Dell Wireless management service or just disable it from the services. This service is supressing the Windows Zero Management service and the wireless is not working properly.
Good luck.

by froody

I had exactly the same problem on a Dell Latitude/ES500 after uninstalling the Dell conection manager.
To resolve this issue, you need to uninstall the Dell wireless minicard software from add/remove programs
Then you need to go to device manager and uninstall the dell wireless mini card from there also. Then scan for hardware changes, this should automaticaly load the wireless driver only without the Dell sofware.
This will stop the control panel opening on startup.

Froody

by zthacher

Thanks for all these great answers. I just uninstalled Dell Connection Point bloatware, and when I looked to uinstall the "Dell Wireless Minicard software" it doesn't show up in my Add/Remove programs list. I do see something for "Dell Wireless WLAN Card Utility" -- I'm worried that if I remove this, I won't be able to use wi-fi with this laptop, which is my primary computer. Any thoughts?

Thank you!

by rob miners

is to reload to the factory defaults and step through the uninstall of the software until you find the culprit.

by pc_kahuna

If you have the 15xx wireless card, remove "Dell Wireless WLAN Card Utility" from add/remove in the control panel, re-boot and install Dell R256970

by coreyrosinski86

I personally would go into the System Configuration, (by typing 'config' in the search box, and then head to your start up tab.) By going into this, you can change the programs or applications that automatically run when your computer is first starting. Maybe that could be the problem. Good luck and I hope my answer helped!

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