Question Locked

Corrupted Word & Excel documents

0 helpful
4 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I get a message "The file format is not in a recognizable format" when I try to open either excel(2002). When I try to open Word(2002) I get a "file conversion-address" dialog box.

How do I fix this problem?

4 replies

by oh smeg

If they are local then you do have a problem but if they came from another place they may have been created on a different version of Office that uses a different File Format,.

If this is the case you need to install the Office 2007 to 2003 Converter from M$. For a full description of what is involved look here

http://tinyurl.com/2zpc5q

There is also a Link to the Microsoft Office Compatibility Pack for 2007 Office Word, Excel and Power Point File Formats on that Page.

Col

by Former member

Then do a re-install and select "repair", do this on (if you have different disks) each disk. Hope this help you.

Please post back if you have more problems or questions.

This discussion is closed to new replies.