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Creating vendor expectations list

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by pparks_2000

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We have been experiencing slower and slower response times from our main hardware vendor. In the interest of developing a solid foundation for what we expect from any vendor we have decided to create a list. Has anyone else done this sort of thing? What types of expectations would you have of a harware vendor?

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by webmaster

It sounds like you need to track the responsiveness of your vendors. For example, you might have a spreadsheet that keeps track of the *average* time between an order being placed and received at the jobsite.

In this way you could have a list of vendor names, dates that orders were placed and the resulting date it was received, calculate the number of days for each, then just average those numbers.

This should give you a fairly accurate idea of a vendor's delivery habits. You could also line-graph the calculated days, to give you sense trends.

webmaster@egoz.org

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