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Damn Netscape!

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I have a laptop with Netscape Communciator installed (tried both versions 4.70 and 4.76).

Each time I try to syncronize the with the server (Mirapoint - a UNIX, LDAP server), Netscape crashes with a .dll message for MSVCRT.DLL

I have tried a different version of the above DLL, but to no avail.

We have over 1,000 other users with the same setup and no problems.

Does anyone have any ideas? Many thanks in advance.

20 replies

by andy tulenko

I have had the same problem on a couple of networks I admin. It has been my experience that the easiest solve for this is two fold.

1. Uninstall Netscape and ALL it's Registry entries, then reinstall it.
2. Get a copy of the .dll from a machinethat actually works and put it in the correct directory on the machine.

This has always worked for me in the past. the only other problem I have found is the protocolls need to be updated in your network config.

Good luck.
Droid

by Member 23732230

assumeing you are useing Win98/se/me/2k
Have you tryed running "SFC"
and extracting the MSVCRT.DLL from your
OS cd-rom
this has worked when I had a simular problem
with a Networking DLL

if you are unfamilure
at the RUN button type "SFC" then chose
Extract one file

by spock

I encountered the same problem awhile back, but it was caused by a different app's install -- totally unrelated to Netscape, but having the same symptoms with the dll. I tried most of the suggestions you are hearing here, but without success. I finally went directly to Microsoft and opened a tech support incident with them on it. After almost two weeks & three different certified engineers, they were still unable to resolve it. Since the dll in question is critical to tons of software, you may begin to see other things start to crash. Solution: I finally had to reinstall the OS altogether.

by mike

Try setting up netscape with a brand new account, quite often the user db's or user config in netscape wig out....
Mike

by m trump

Scrapping Netscrape and getting a real browser...........Internet Exploder!! Works for me and has some nice features Netscrape doesn't that are benificial.

by kevinalexander

I agree that ie is a far superior browser. Unfortunately my company chooses not to install Outlook because of the potential security and virus risks. So, we use Netscape instead. Bummer, eh?

by m trump

Could you use a program like Eudora or is that little thing called $$$ a prob? :-) I know that a system I used to work for used it and it had some nice security features, it's just not free like Netscrape........

by campbellr

Try out evolution, right now it is a really good replacement for outlook and they are improving it constantly. BTW ITS FREE!!! (Runs IN LINUX)

by kevinalexander

Because it's pants (as we say here in Britain). The main problem is no LDAP support ... I mean, what were Netscape thinking?!?

No LDAP means it's of no use to us at all, I'm afraid. Looks like in time we will have to use Outlook.

by twhaight

I was on a project that used Netscape mail (version 4.6) and we had constant problems, especially the one with the MSVRT.dll being corrupt. We eventually went to Outlook, and switched to Internet Explorer as our standard browser.

I was a diehard Netscape user until version 4.5 or so. After numerous crashes at work and at home, I switched to Internet Explorer. At home my wife likes Netscape 6, but it has problems, and some sites the java apps aren't compatible with Netscape 6

by mikeconn

Use Communicator version 4.72 only...if you
still get the same error, give me the details and we will fix it...

by scott b

As a lowly help desker, I fix MSVCRT.DLL every darn day. Lots 'o programs use that file. Go to http://www.microsoft.com/downloads/search.asp
if you have Win 95 or 98, search by keywords. Type in "Libraries Update" without quotes, now search. Save file to your desktop, reboot into DOS mode, rename the MSVCRT.DLL to MSVCRT.OLD, now reboot into safe mode. Now install the file, which is actually called SPEU.EXE by double-clicking on it. If you have a problem with booting into windows, you can rename the .dll back, but there shouldn't be a problem. The .dll is in the \Windows\System directory. Reboot normally.

If you have ME, you may want to consider rolling basck to a restore point before the problem. Don't rename the .dll in ME oryou probably will "break" ME, which ain't good.

by shanghai sam

Many thanks Scott, that worked great! Excellent instructions too.

Lowly desk fixer??? Not for long ...

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