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Dell printers evaluation

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I am looking at the Dell 1720D desktop mono printer. We have used Dell computers for the past six years and HP printers. Does anyone have any experience with Dell printer? Reliability? Quality? Do your users like them? Thanks in advance, Carina.

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by himdownstairs

I havent had any problems with them here. The users like the Dells mostly because they're newer and faster than the older HPs. I have an old Dell printer I've had for at least 3 years at my home office and it does everything I need it to do. Based on that, I'd recommend it.

by tink!

Dell 1700's thrown into our order when we purchased a bunch of computers. I say HAD, because we're down to 2 now.

They work well and print quality is good. A little slow to wake up from Energy Saver mode (6 seconds seem like forever when you're waiting for a single page to print).

The only problem I ran into, is that after about a year, the fuser unit would cause paper to curl so badly that it wouldn't feed through the rollers immediately after the fuser unit. Thereby making the paper get stuck in a dreadfully tight spot. Since this happened to the other 2 while still under warranty Dell graciously replaced them with new 1700 units. I have since worn them down again. (single handedly). But then again I'm printing hundreds of irregular sized pages of special paper on them every month. So it's no wonder they burned out. :)

On the other hand, a co-worker who has one connected to his PC, has used the same one for 3 years.

So I'd still recommend Dell printers. I've always liked their customer service too.

by oh smeg

Provided you pare the work to the printer. If you want to push 35K through a printer designed for occasional printing you'll have problems but if you chose the right printer for the job it will work OK.

Col

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