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Desktop Alert for 2nd Inbox

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by mikerotech

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I am the IT/Helpdesk tech for our company and we use MS Office 2003. I love MS Outlooks Desktop Alert feature, but I manage 2 E-mail boxes my personal work Inbox and the Helpdesk Inbox. Is there anyway to get the Desktop alert feature to work with the second helpdesk Inbox as well as with my personal work inbox? I have tried to create a rule for the helpdesk Inbox but does not seem to work. Is this a bug? Or is there another way?

4 replies

by zlitocook

Reading from MS there is one way to do it on a computer, you need to install a second outlook. Install it in its own directory, when it asks where to install it will point to the office installation. You can change where to install it, then put an icon on the desktop for the second outlook and call it helpdesk or some thing.
If you install any older version of office you have to to the same thing. You may need to go into mail from control panel to configer it.
But back up your system before trying any thing, the other option is a second computer or laptop.

by glaucobg

Hi, i'm Glauco, and i wanna know if are you the same mikerotech who posted a problem related to 'syncing a Samsung i320 smartphone', at Expansys/MobilePlanet forum (http://www.expansys.com/ft.aspx?i=130798&thread=15) ??

If yes, please tell me if you solved the problem, because i'm having the same issue.

Thanks,
Glauco (glaucobg@yahoo.com.br)

by mikerotech

I have had a similar problem with a different phone. the resolution was to do a hard reset on the phone, this of course wipes out everythin gyou had, pictures, phone numbers, calendars, etc... so back up first of all then do a hard reset on the phone it will come back to its original state as when you first got the phone and you will be able to hotsync.

by charlietje

I have the same question.
Is there a possibilty (even in vba) to make the desktop alert pop up ?

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