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Device Manager (code 10)

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7 replies

by saltglass Feb 17, 2002 last reply Feb 17, 2002

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Under device manager at the scsi controler tab there is a yellow exclamation. When I open the device (iomega internal unit) the message is, device not working properly, not present or not all drivers installed. (code 10). Tried re.install drivers but same message. Running win98 and the iomega drive works fine as far as i know. I do however have a scanner problem with the visioneer 8600 and do not know if they are connected.

7 replies

by dmiles Feb 17, 2002

Code 10 refers to the shipping lock under the bottom of the scanner that may be still in the locked position
Try pushing the lock one way then the other to see if the error clears

by saltglass Feb 17, 2002

Tried suggestion but still the same

by still_learning Feb 17, 2002

Are you using the drivers that came with Win98 or are you downloading the most current driver from Iomega? Is you scanner SCSI? The following comes from Microsoft:

Code 10
If the device has a "FailReasonString" value in its hardware key, that string is displayed as the error message. The driver or enumerator places this registry string value there. If there is no "FailReasonString" in the hardware key, the following generic error message is displayed:

This device is either not present, not working properly, or does not have all the drivers
installed. (Code 10)

Try upgrading the device drivers for this device.

Solution button: Update Driver

To resolve this error code, make sure the device is connected to the computer correctly.
For example, make sure all cables are plugged in fully and that all adapter cards are properly seated. Follow the suggested solution button and update the device driver.
It may be possible to remove the device and redetect it using the AddNew Hardware wizard. Hope this helps.