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Dimension 2400

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by jbmcnair

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pls. help!! my sister has a dell dimension 2400 pc that was heavily infected and had to be re-imaged from win xp hm edition to xp prof serv. pk1. problem is unit cannot find univ. serial bus controller. on dell resource cd it lists the usb bus as - adaptec IEEE 139a controller but needs to be installed via floppy and the unit has NO floppy disk drv. is ther anyway to load this device drv. from cd-rom? or, what other options? thx. J

4 replies

by thechas

Have you tried downloading the driver from Dell onto the PC and installing it that way?

Or, even the generic driver from Adaptec?

The reason the Dell instructions say to use a floppy is that the driver was not part of the Dell restore CD, and may have been on a floppy disk that came with the PC.

Chas

by thechas

Got your message.

Windows XP should have a default USB driver that may work well enough to run the modem.

Otherwise, download the driver on a different PC and burn it to a CD.

Copy the file onto the 2400 and install from there.

Chas

by jbmcnair

thanks, chas. that's a good idea. but, my concern was since they're using sbc yahoo dsl (with external modem) which connects thru usb ports would disable the modem contact and not allow them to gain internet access even after installing sw off manuf send cd. it'll probably give an edit like i.e. port disabled or sw could not be installed, or something like that? or, should I try it anyway? thx. J

by skinzy

Did you ever resolve that problem you experienced with the USB Controllers on the Dimension 2400? I'm in the same boat. We reinstalled XP. I've never experienced this problem on any other machine I've ever worked on. very strange.

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