DIVIDE OVERFLOW ERROR

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ERROR WITH AUTOEXEC.BAT / CONFIG.SYS

Users who are running Microsoft Windows 98 or Windows ME it is recommended that they temporarily rename the autoexec.bat and config.sys to ensure that these files are not causing the issue. To do this follow the below instructions:

Click Start / Shutdown and restart the computer in a MS-DOS mode.

Once at the MS-DOS mode type:

cd\
ren autoexec.bat autoexec.ch
ren config.sys config.ch

Once the files have been renamed reboot the computer.

Note: if you are unable to get to a MS-DOS prompt or to Windows to rename or edit the files boot the computer to a MS-DOS mode only.

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DRIVER ISSUE

If you are encountering a divide error within Windows ensure that all computer hardware devices such as the computer video card, sound card, network card or modem have the latest drivers and/or patches.

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SOFTWARE ISSUE

If the divide error is occurring while in a computer game or software program and the above recommendations does not resolve your issue ensure that all software patches and/or upgrades have been obtained.

In addition ensure that another program that may be running in the background such as a Virus protection program is not causing your issue by end tasking all third party programs / TSRs.

(continued...)

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EXTERNAL CACHE / 2ND LEVEL CACHE

If you are encountering the divide error in an older software program or game it can be caused by compatibility issues with External / 2nd level cache by temporarily disabling this feature in CMOS may resolve your issue.

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IMPROPER CALCULATION

If you are performing a calculation in any type of program and experience an divide error ensure that the calculation being performed is possible. Some programs are not capable of verifying the accuracy of a calculation and may perform an illegal process.

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OPERATING SYSTEM ISSUE

If you continue to experience a divide error while in Windows or in a particular software program message and have followed each of the above recommendations ensure that the issue is not being caused by the operating system by attempting to reinstall the operating system.

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HARDWARE ISSUE

Finally, if none of the above recommendations resolve or help to determine the cause of your issue it is possible that your computer may have a hardware issue. Generally when a Divide Error is encountered because of hardware it is caused by a issue with the computer Processor (CPU).

Good luck,

Maxwell

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A final thought:

DMI stands for Desktop Management Interface and is one of the protocols loaded on the system.

This function is the last operation the controller performs before loading the operating system (OS). When the controller hangs at this point, either the OS or the hard drive is corrupt.

Try booting the controller with a boot disk (i.e., a floppy disk with system files). First verify that the hard disk is accessible.

If you cannot change to the C drive, then your hard drive may have crashed and need repair or replacement.

Once you have accessed the drive, try running checkdisk

(C:\WINDOWS\COMMAND\CHKDSK.EXE)

on the hard drive to search for errors.

If none of the suggested recommendations solves the problem, you may indeed have to reload the operating system.

Best of luck,

Maxwell

Thank you for your help it is more stable now and I can reboot ok the autoexec and config.sys seems to have helped.