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Document Body Won't Print

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3 replies

by j.runn

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I have a user that is having issues with Word. She is typing a letter with a header and footer, but yet the header and footer are the only things that print. The body of the letter doesn't.

We tried copying the whole document to a new word document; still didn't work.

After I run office/windows update, and it still doesn't work, does anyone have some ideas on how to fix this?

Thanks for all the help

3 replies

by levi_l

Has it always been that way?

I would start by checking the page settings. It sometimes varies how to access the page settings depending on the version of Office you are using. What version of Office are you using?

Also, Have you tried printing to another printer, or printing out of Wordpad (just to see if it is an Office problem or OS/System problem)?

by oledog

All of a sudden the body of a document wouldn't print (just 1 printer). Right-clicked the installed printer (Cannon Multipass) selected printing preference, selected default settings, applied the change & hit ok. Fixed the problem

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