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doing the same thing expecting different results

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by cg it 1 view

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Last Saturday, I installed a new SBS 2008 server for a client. All went well and next day I was going to add users, join them to the domain, when the director said "oh I installed Antivirus on the server". ok, I said,"which one?" "AVG file server". Thinking, well it can work or hose the system because Exchange and Sharepoint run on SBS, I proceeded to install users and updates to the SBS box. After a reboot, the SBS server simply sat at applying computer settings for about a hour, at which point, I'm thinking, better reinstall. So, tell the director the SBS box is hosed, have to reinstall and it's the AVG antivirus that probably the culprit.

Reinstall SBS. Come in the next day. Director says, I installed the antivirus. I'm thinking, "you not serious, I just had to reinstall from scratch because of it".

Sure enough, if you reboot the server it will sit at applying computer settings and never get past it.

Wipe and reinstall again. Come in today, director says, "I installed the AVG antivirus on the server".

once again, if you reboot the server,it'll hang at applying computer settings and never get past it.

So, I tell the Director, "If you install AVG antivirus on the server again, after the 3rd wipe and reinstall, and it hangs at applying computer settings, your on your own".

Some days, it just doesn't pay to be in IT. While AV is a must, if it breaks the server, one would think one wouldn't do it again, but sheesh.. 3 times....

16 replies

by cg it

he's concerned about viruses because an employee's computer got infected.

by nicknielsen

is he paying YOU for?

If you haven't already done it indirectly, it might be time to ask him that question directly. I'm not wanting you to lose clients, but sometimes you've just gotta throw one to the wolves...

by seanferd

But he keeps coming up with 7: That GC IT network admin keeps breaking things as soon as I get the AV installed.

I mean, duuuuhh. :^0

I gotta tells ya, there ain't nuffin like going off on a person who has complete and utter control of you in your job. Very satisfying. It actually got me fired, once. For fifteen minutes.

by hal 9000

The definition of Insanity is continually doing the same thing time after time and expecting a different result.. ;)

But after 3 Wipes and reloads I would assume that even he is beginning to see a pattern forming here. Well at least I hope he is. :0

Col

by santeewelding

When I do the same thing every morning -- wake and open my eyes -- expecting different results, I get them?

by hal 9000

But as you sleep in a different bed every night it just appears different when you first wake up in the mourning.

Them is not results but a result of your way of life. ;)

Col
[i]and no that isn't a typo it's deliberate.[/i] :p

by ansugisalas

After all, you did the same thing three times, expecting different results :p

After the second time at least, you should have put a password on the sucker before leaving it in the hands of the automaton ;)

Or disabled it...

by cg it

Not even going to even consider not providing passwords to systems to any Director,president, etc.

What happened to Terry Childs should have taught us "if the boss want's the password, you give it to him" no questions asked.

by ansugisalas

you make an image of the install before handing him the keys! ;)

I still say the tech should handle the system holistically, gremlins and all :p

But you showed admirable restraint, in not leaving him tied up in a closet for the night ;)

by jackofalltech

Is he the IT Director or Director of the company?

After the first time, I would have changed the password and not allowed the Director access.

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