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Domain Registration

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One of my client's needs to renew their domain name registration. They have been bombarded with offers from several companies that offer this service. The price for a two year renewal at Network Solutions is more than double that of REGISTRARS.COMor ALLDOMAINS.COM. Is one better than the other? Any insight will be appreciated.

-Joe

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by raffi_

One MAY be better than the other. All domains - once registered - are equal as far as DNS resolution goes. The difference lies in the quality of service provided by the Domain Name Registrar.

I have had untold numbers of problems getting a domain moved from one registrar to another because the (then) current registrar would not co-operate. I would browse through the newsgroups - alt.domain-names.registries is one such group, for comments on various companies. You could also do a search at dejanews.com (now a Google site)

Cheaper is not always better as I'm sure you are aware. In my humble opinion I would avoid networksolutions like the plague. Service is bad and if you have a problem it takes forever to get it resolved.

regardsRaffi_

by kevin

Although some registrars may provide better ancilliary services, the primary goal of DNS resolution should be the same regardless. I believe that NSI's higher prices are the result of the monopoly that it used to have in the name resolution business. Many new registrars are coming online with lower prices.

by tomsal

I'm in agreement with Raffi's post. I learned too little to late about Network Solutions service problems, which like Raffi stated - I also had trouble with them. The bad thing is I just recently renewed one of my domains for 2 years with them, all was fine until two weeks later when someone over there messed with the DNS settings and it got all screwed up. This was after my check cleared (imagine that!). It took 3 weeks to get the problem resolved, in that 3 week time I had two contacts from Network solution - one was a very generic "we are working on your problem" email and the other was some customer service person who sounded like they barely knew what DNS stood for.

Anyway, the fact that their was a problem didn't peeve me - hey things happen, I can understand. It was the fact of the poor service in making things right that got my number.

Basically, I think the rule "you get what you pay for applies"...however in the registrar case they are popping up all over the place since the Network Solution monopoly has been lifted - this means competition.

I do recommend that before you get taken by something cheap like "$30 for 5 years" at least call them up and ask what kind of service they offer and be honest and tell them that they are a dime a dozen now and you need to know what support they offer.

PS. In all actuality you should never have to deal with your registrar unless you change/delete domains or move hosts. After all, they are really only providing DNS resolution. Finally, if you need the website too - most hosts will handle all the registrar stuff for you if you buy a hosting plan from them. This is a good deal - one point of contact , your host.

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